![]() First and foremost, the room I was assigned was a disaster zone. The litany of issues that plagued my stay, from an unkempt room to nonexistent room service, paints a picture of incompetence and disregard for guest comfort. From the moment I walked into the lobby, I knew I was in for an unsettling experience. My recent stay at Home2Suites in Erie, PA was nothing short of a horror show that I wouldn't wish upon my worst enemy. Anyway, I was given a new hotel room for free across the interstate at a Hilton garden and all will be right with the world… just as I make sure my complaint gets escalated to the right people because I’m petty enough to make sure she gets at least some sort of reprimand.… The whole time I was making the call and talking to the rep she was smirking, tapping her nails, making comments, and threatening to call the police for trespassing WHILE I WAS ON THE PHONE WITH HILTON. Now, I’m not one to stand back and let myself be walked all over even if I hate confrontation, so seeing as how we are diamond members at the Hilton hotels? I called the help desk while I was still standing there. Once I gave her the slightest hint that I was getting seriously irritated by her attitude she canceled my reservation right then and there. The hotel desk clerk at the Home2 Suites in Erie PA had an attitude from the moment I tried to make sure that my business card was the one that would be charged. I was kicked out and threatened to have the police called on me before I even got a room key. WORST experience of my life at a hotel! And I stay at a lot of Hilton Hotels for both pleasure and business- enough that we are Diamond Members. Barcelo Bavaro Palace All Inclusive Resort.GRAND ASTON Cayo Las Brujas Beach Resort & Spa.Hotels near Penn State Erie, The Behrend College.Hotels near Northwest Regional Technology.Hotels near Lake Erie College of Osteopathic Medicine.Hotels near Great Lakes Institute Of Technology.Hotels near Fortis Institute - Erie, PA.Hotels near Erie Institute of Technology.Hotels near Luminary Distlling, Eatery, Fuhrman's Cider.Hotels near Splash Lagoon Indoor Water Park Resort.Home2 Suites by Hilton Erie, PA Features.Hotels near Home2 Suites by Hilton Erie, PA.
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